Firefox keeps crashing

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  • Updated 7 years ago
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Firefox keeps crashing everytime I try to update my site - this has been happening over the last 3 days. Could anyone let me know the reason for this please. Thanks
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Jacquelyn Jones

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Posted 7 years ago

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Sanja, Official Rep

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Hello Jacquelyn,

I'm wondering if you need to update your Flash and Java? Do you mind giving this a try? Also, what version of Firefox are you using?
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Jacquelyn Jones

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Hello Sanja,

I have updated both Java and Flash and it is still happening. It is when I scroll down my online shop page - before I get to the bottom it crashes. I am using the latest version of Firefox, as it updates automatically.

Jacquelyn
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Jacquelyn Jones

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Hello Sanja,

It now seems to be fine, have scrolled down many times and it hasn't crashed again. Hopefully it won't happen again.

Thanks
Jacquelyn
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Sanja, Official Rep

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Hello Jacquelyn,

I'm so glad to hear that the problem has resolved itself. Please do let us know if you should experience this again.