For a few weeks haven't been able to load up html widget on any of the sites

  • 1
  • Problem
  • Updated 6 years ago
  • Acknowledged
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kirsty morrison

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Posted 6 years ago

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Stefan, Official Rep

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Hello Kirsty

For which of your Yola websites is this happening, please? I'll be able to look into this as soon as I know. Thanks.
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kirsty morrison

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Hi there. It is happening with zing organics and believe bakeries Stefan.. Thank you.
Kirsty
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Stefan, Official Rep

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Hello Kirsty

Thanks. I've checked both your websites in your Yola account, and as I was expecting, I wasn't able to replicate the problem you're reporting. I can add HTML Widgets to your pages without problems.

What excatly happens when you try to drag and drop HTML Widgets to your page? Will they not drop and open, or do you get an error message?

As you say "for a few weeks", did you recently add any new browser add-ons or software on your computer, are you using the latest versions of Java and Flash?

What browser and browser version are you using, and what operating system? Have you tried in a different browser and on a different computer?