'forbidden'

  • 1
  • Problem
  • Updated 5 years ago
  • Not a Problem
Got this; please help:

Forbidden

You don't have permission to access / on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Apache/2.4.6 (Unix) Server at www.formarkracing.com Port 80

Thanks all at ForMark
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Andrew Clark

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  • undecided

Posted 5 years ago

  • 1
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Stefan, Official Rep

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Hello Andrew

In your Yola account, I can't find any domain name reading formarkracing.com. This domain name is not registered with nor pointing to Yola.

However, I can see the domain 4markracing.com. This is a different domain name which was bought through Yola, and it's part of your Yola account associated with the e-mail address you also use for this forum. Did you mean that domain name?

I hope this helps. Let me know if you have any questions.
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Andrew Clark

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Stefan

we have ad formarkracing.com with Yola for over two years: what;s happening?
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Andrew Clark

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U N B E L I E V A B L E
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Laura Thomas, Social Media Coordinator

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Andrew,

I'm sorry you find this to be unbelievable. Let me be more clear. We do see you have published formarkracing.com to a Yola site, however what Stefan is saying is that your domain is not registered with Yola. If you are experiencing a problem with it, you need to deal with your domain registrars for it. As we are not your domain registrar, we can not assist you with this process. We can see it's pointing to 79.170.40.36. If you want it to work with a Yola website, it needs to point to our IP: 184.72.229.176.
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Gop

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Hi A,

2 sites which may give you insight:

www.my-hissy-fit.com
www.your-hissy-spit.info
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Andrew Clark

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Sorry Stefan mate but we disagreed with your opinion but as Laura says we should apologise so pleased to oblige.

Apologies again.