forgot password

  • 1
  • Question
  • Updated 6 years ago
  • Answered
Hi there my hard drive crashed on my computer and i had the password stored in the browser i have no idea what it is .

I have emailed yola support and was told to use the forgot password link and a new one would be sent to me but i already tried that before i contacted them !

the link works i give my email address but no email is received either in my inbox or spam/junk folders...

PLEASE HELPPPPPP !!!!
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justin fantham

  • 301 Posts
  • 1 Reply Like
  • frustrated

Posted 6 years ago

  • 1
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Brianna

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Hi Justin,

I am frustrated for you, just reading this! We will be able to help you reset your password, however, we will need to ask for personal information to ensure you are the site owner before we make any changes for you. Because of this, please can you email us one more time so your personal information is left out of the public eye? Feel free to add "ATTN: Brianna" in your subject line, as I will be on for a few more hours today and can make sure this is actioned on immediately. Thanks!
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justin fantham

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Hi Brianna i have emailed you :-)
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justin fantham

  • 301 Posts
  • 1 Reply Like
Im guessing your not going to reply then?
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Brianna

  • 2045 Posts
  • 92 Reply Likes
Hi Justin,
Nope, I haven't forgotten about you. Replying right now!