Form on site not working

  • 2
  • Problem
  • Updated 8 years ago
  • Solved
I have a "form" (from Yola tool bar) on a page on my site, and it's been working just fine ever since I made it. The last form I got was about 8:20am CST today. I've had MANY people tell me that they have sent forms, but gotten an error message instead. So I tried it myself. It's not sending the form to my email, it's just saying "Ut Oh, somethings gone missing" and shows a pizza and is on the Yola site page, not on MY site. What is going on??? I don't know what to do to fix this. I have NOT been on my site all day, until I was informed of the problem. HELP!
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Cassie

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  • frustrated and upset

Posted 8 years ago

  • 2
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Brianna

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Hello Cassie,

Thank you for your email. We are currently experiencing a bug where clicking on the Yola Form "Submit" button leads to a 404 Pizza Page. Our engineers are assessing and creating a fix for this issue.

We apologize for the inconvenience and we will keep you updated.

Kind Regards,
Brianna
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Cassie

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Thank you very much for letting me know! I'll pass that on to everyone that needs to know. When can we expect to have that fixed? I need to let them know so that they know when to go fill out the forms that need to be done?
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Brianna

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We are always hopeful for a quick fix and will definitely inform you when one has been made! Thanks for your patience, Cassie.

Cheers!
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Cassie

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Thank you!
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Bobby Happy Wierd Tait

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heyy. my yola was woking fine and my contact me page was woking as i was recieving emails from it and now my friends says it comes up with an erro so i tried it and it comes up with and error 404 the link for the error is http://forms.yola.com/formservice/4b4... please help
thanks in advance

This reply was created from a merged topic originally titled
contact me page is boken.
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Emmy

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Greetings,
I am happy to report that this problem has been remedied and your visitors will no longer be seeing the 404 page upon submitting your form. Thank you so much for your patience while we worked on that and please let us know if you have any further troubles.

Kind Regards,
Emmy