Forms not emailed to me

  • 1
  • Question
  • Updated 8 years ago
  • Answered
I have had several people fill out forms on my webpage and have not recieved the results. www.justinrobinsondesigns.com. I do not mind changing the form widget but I would like to recieve the information that has already been filled out.
Photo of jrobinson

jrobinson

  • 1 Post
  • 0 Reply Likes

Posted 8 years ago

  • 1
Photo of Emmy

Emmy

  • 5892 Posts
  • 299 Reply Likes
Hello jrobinson,

Yes, I can definitely understand how you want to be receiving your submitted forms! Can you do a few things for me and let me know if this does not help:

1. Make sure you are checking the correct email address. To find out what email address your forms are submitting to please click on the little "Edit" icon in the upper right hand corner of the Form Widget, click on the "Settings" tab and you will see the email address the forms are submitting to.
2. Check your Spam/Junk mail folder to see if the form submission possibly ended up there.

Please let us know how this goes for you!

Emmy