If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
You signed up for Yola through GBBO (Get British Business Online) which allows you to benefit from a free custom domain for the first two years and free hosting for the first year. This information is displayed in multiple locations, e.g. on the GBBO sign up page.
Once the free period comes to an end, we will automatically bill you to ensure that your site remains online. However, you will only pay a discounted price for your Yola Bronze hosting package every year. This makes GBBO an awesome offer for small UK businesses to go online.