frozenwhensaving HELP

  • 1
  • Problem
  • Updated 7 years ago
  • Acknowledged
my site gets frozen when trying to save a change on one of my photo galleries. it says 'saving' and the dial moves, but it never finishes. i have left it up for an hour, and done it numerous times!
Photo of hermail48

hermail48

  • 1 Post
  • 0 Reply Likes
  • frustrated

Posted 7 years ago

  • 1
Photo of Nazlie

Nazlie

  • 1721 Posts
  • 51 Reply Likes
Hi hermail48

That sounds really frustrating.

Please try to clear the cache in your browser to see if this resolves the problem. You may need to log out and log back into your account after you clear the cache.

If your site is published, please share your URL here so we can take a closer look at the problem if clearing the cache does not help.

Nazlie