frustrated

  • 1
  • Problem
  • Updated 6 years ago
  • Acknowledged
i have been trying to get yola support to help me out for about a month now with a sub domain issue pointing to a private label,then came a bombshell, the global giant wotif.com threatened ME with legal action as having a domain name wotstay.com,i was also advertising other hotels other than wotif.com brand,the issue was with trademark,i was not aware about trademarks but i am now ,i quickly got wotstay.com off the scene and apologised to wotif.com.i then sent an email to yola sopport telling them that i have bought another domain for the website i am working on and now yola support has reported me for abuse,i did not abuse yola and i am really offended that they have stopped my work on a website in its tracks,i'm lost at what to do next,please help.
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info

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  • frustrated

Posted 6 years ago

  • 1
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Gop

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Hello info,

Your story is really unfortunate and a lesson to many web-site builders. I hope that you can re-open dialogue with yola and work out a solution with them.
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Stefan, Official Rep

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Hello info

I wasn't able to find your Yola account in our system, using your Get Satisfaction e-mail address. I can bring your post to the attention of our Abuse team, but I will need to know the e-mail address you use for Yola (no passwords, please) or the URL of one of your Yola websites. Thanks.