If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
Unfortunately Yola does not have FTP capability at this time; for a site to work in Yola it needs to be built using the Sitebuilder tools. I'm sorry I don't have better news for you on that.
Here is an answer that one of our Yola Champs gave on using your own template, and how to customize what is available in Yola, we couldn't have said it better! Use own template.