Full Domain Sites won't load

  • 2
  • Problem
  • Updated 8 years ago
Merged

This conversation has been merged. Please reference the main conversation: UK users unable to view websites

My Sub-Domains are loading OK but my full Yola Domains won't load. Is there a problem with the Server that deals with full Domains please?

This has been happening for a few hours now..
Photo of Keith

Keith

  • 22 Posts
  • 0 Reply Likes
  • frustrated

Posted 8 years ago

  • 2
Photo of Monique

Monique, VP of Customer Support

  • 6294 Posts
  • 446 Reply Likes
Hi Keith

Please post your URL so we can investigate. We are not aware of any general technical problems but we have had a number of complaints and need as much information as possible in order to investigate further.
Photo of Keith

Keith

  • 22 Posts
  • 0 Reply Likes
http://yamahakeyboardkapers.co.uk/
http://www.ykkclubshop.co.uk/

Hi Monique, just checked and same result I'm afraid...
''The connection to the server was reset while the page was loading''

My subDomains are all OK...

http://korgpa2xpro.yolasite.com/
http://korgpahelp.yolasite.com/
http://mrniceneasy.yolasite.com/
Photo of Monique

Monique, VP of Customer Support

  • 6294 Posts
  • 446 Reply Likes
Hi Keith

Thanks for your response. Both your .co.uk domains load for me. Please try clearing your cache and let me know if the problem persists.
Photo of Keith

Keith

  • 22 Posts
  • 0 Reply Likes
Hi Monique, I have tried it on Chrome and IE and they won't load there either so it can't be my cache on Firefox
Photo of Keith

Keith

  • 22 Posts
  • 0 Reply Likes
Hi Monique , I have deleted the cookies for the 2 sites and still the same, refuse to load...
Photo of Keith

Keith

  • 22 Posts
  • 0 Reply Likes
I can login to Yola control panel, edit and preview but cannot update my .co.uk sites to the web. My .com site won't load either - http://tyrosmania.com/

My sub domains edit and load from Yola control panel...It's purely my .com. and .co.uk sites that won't load from anywhere
Photo of Nazlie

Nazlie

  • 1721 Posts
  • 51 Reply Likes
Thanks for keeping us updated, Keith. We are investing the problem and will let you know as soon as we have more information.
Photo of Keith

Keith

  • 22 Posts
  • 0 Reply Likes
OK I've asked friends to check out the sites and they can't load the sites either, just for further information..