function smarty include

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  • Problem
  • Updated 8 years ago
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function.Smarty-include - Hi guys my google webmaster tool is showing this crawl error for www.courierquotes.com.au then function.Smarty-include I am getting hit for ranking points could you help me clean this up
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Aus Ebay Freight

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  • Australian Couriers

Posted 8 years ago

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Stephanie

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Hi Aus -

Can you give us the exact error so we can look into this?

Thanks!
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Aus Ebay Freight

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Hi Stephanie,

Heres the trick: If I post the link on the forum it will do my rankings damage if you take http://www.courierquotes.com.au/ function.Smarty-include 404 (Not found) 1 pages 10/15/10 ( join the two together that's the crawl error in web master tools
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Laura Thomas, Social Media Coordinator

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Thanks Aus, we're having one of our engineers take a closer look.
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Stephanie

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Weird - thanks for the additional information, I'll have an engineer take a look.

Thanks!
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Stephanie

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Aus - have to ask, is there ANY more technical info you can provide? How exactly are you getting the error, is google webmaster telling you it's hitting an error crawling the site?

We've been looking into this, not sure what's up yet, your 404 pages do appear to be working fine. But we're looking!

Thanks!

Stephanie
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Aus Ebay Freight

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95 crawl errors now all over the blogs impacting the catagorie level pls see ( and join )

http://www.courierquotes.com.au/ couriers%2Fcategory%2FAir%20Freight
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Aus Ebay Freight

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I can email you the crawl errors from google webmaster tools -

heaps of them impacting rankings

http://www.courierquotes.com.au /international/tag/freight

looks like its impacting the tags and the titles of the blog pages
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Aus Ebay Freight

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Just tried to remove the blog and place back on , also unpublished and republished ...no luck yet ..help
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Stephanie

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Hi Aus -

Please send along the errors to support@yola.com or put them here, we did look and have been unable to replicate on our end.

This url: http://www.courierquotes.com.au/inter... is a 404, I'm not sure what I'm supposed to be seeing there?

Thanks!

Stephanie
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Aus Ebay Freight

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I have sent a screenshot of gwt to the above email , Yola creates catagories and tags in the blog, in turn creating the above urls for some reason the urls are turning to 404 and are causing ranking concerns . Really appreciate your engineering support here to investigate why I have 95 blog related crawl errors showing as of last week
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Stephanie

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Thanks Aus, we will look into it!
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Sanja, Official Rep

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Hello Aus

We cannot seem to find any screenshots. Do you mind re-sending them to us? Thanks so much!
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Aus Ebay Freight

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Hi guys screenshots resent appreciate your kind support to help me with my crawl errors
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Stephanie

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Thanks Aus, I got the screenshots and will be having an engineer look into this today.
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Stephanie

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Just an update on this - we have identified what the problem is, and it's definitely effecting ALL users with blogs right now. We're in the process of getting a fix out, and I will comment here as soon as it's out...should be today or tomorrow at the latest.

Thanks!
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Stephanie

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All should be fixed now!

So for Aus, as well as any lurkers who may have had this issue - you need to do two things to resolve this, and they must be done IN THIS ORDER:

1) Go to yola.com, log in and republish your website.
2) Go to google webmaster and re-verify/update your sitemap

After you do this, google should not show any errors anymore. If you do see any errors, please let us know asap, either by commenting here with the exact text or sending a screenshot to support@yola to my attention.

Thanks so much for helping us find this issue!!
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Aus Ebay Freight

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Hi Stephanie,
Sorry guys fix has not worked

unpublished , republished , removed blog , put blog back still pages will not show

Sorry

http://www.courierquotes.com.au/ couriers%2Fcategory%2FCheapest%20Courier
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Aus Ebay Freight

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Hi Guys,
Sorry to be a pest - just hanging out for a fix appreciate your kind support
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Marije, Official Rep

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I'm going to have to ask them to come back to you when they're next online - apologies for the delay in the meantime.
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Stephanie

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Heya Aus -

We're looking into it now.

Thanks!
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Stephanie

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Aus - could you send along another email with screenshots?

Thanks!
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Aus Ebay Freight

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Just sent through the crawl error report from google. They are the same urls that google can not find as per yesterdays, the blog function seams to have lost the catagories and tag urls :( traffic right down and blogs dropped off :(
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Stephanie

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Aus - your category URLs appear to be working, for example: http://www.courierquotes.com.au/freig... or http://www.courierquotes.com.au/freig...

I'm not sure what you mean now by "losing" the categories and tag urls?
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Aus Ebay Freight

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Hi Stephanie,
There are 135 urls as per the google email just sent that are showing as 404 as per the several listed above. If you join the gaps in the urls above then you will see previous pages created by the yola blogs are all ( 135 ) showing as 404 errors which really hurts your rankings this started happening last week. Some blogs http://www.courierquotes.com.au/freig... work fine others are in real trouble as per the report sent to the support email ...or the ones listed earlier in the blog ...may need to join them
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Stephanie

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Aus,

Can you export your error logs from google and send them over? I am not seeing any errors anymore, and your blog urls are working for me.

Thanks,
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Aus Ebay Freight

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Hi Stephanie,
I hope you are well I have downloaded into Excel the 146 crawl errors and sent to the support email , Cheers and thanks a million for trying to save my site
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Stephanie

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Awesome, I will take a look as soon as the email comes through.

Thanks for your patience with this, I promise, we'll figure out what's going on.