gallery won't save

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  • Question
  • Updated 8 years ago
  • Answered
Everything else seems OK. When adding pics or text to the gallery the saving page pops up but sits there forever
Photo of Keith


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Posted 8 years ago

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Photo of Brianna


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Hi Keith,

Sorry to hear that you are struggling with saving your picture gallery. Please can you check the following:

1) Clear your browser's cache. This link has more information: Clear your browser's cache.
2) Check that you are using an updated version of Flash - click on this link.
3) Check your privacy settings in your browser. You must accept cookies from Yola. Please click on this link to find instructions for accepting cookies with your browser: Accept cookies.
4) Check that your browser is set to enable Javascript. This link has more information on how to check: Enable Javascript.
5) Make sure you are using an updated version of your browser.
6) Try loading the site in a different browser (e.g., Chrome, Firefox, Safari, Internet Explorer).
7) Try loading the site on a different computer or network if possible.

We look forward to hearing how this goes for you.