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The following error occurred:
[code=GATEWAY_TIMEOUT] A gateway timeout occurred. The server is unreachable. Retry the request.
Please contact the administrator.
Is this a Yola problem?
firstname.lastname@example.org .... silver subscriber
I appreciate it. Will you please inform me when the site is up and running so that I can inform my clients.
Thanks so much!
We've just received word from SAIX that the issue could be resolved and your sites should be visible soon. If you had not yet contacted us, please could you keep trying over the next few hours, clearing your cache may help (http://www.google.com/support/account...) and let us know if there are any changes?
My website's are still inaccessible and I have lost a total of five clients, four new and 1 existing. I have been in direct contact with telkom and am now waiting for something from their side. If we all call the telkom internet hotline and ask to log an FQ with the ISP , provide your ADSL username and the phone number on which the dsl line is attached, they will see that the problem is bigger than they assume it is. Then perhaps we can get some closure and we can all have running sites.
Let's bombard them with the requests until they listen!
Secondly, I think that if we need to blame anyone for this mess, we should be looking at Telkom rather than Yola. Yola has been nothing but eager to assist us. Telkom on the other hand keeps passing the buck. We all know their track record as far as service is concerned and it's not great. Recently, they've removed the 24 hour 10219 fault reporting line, so they can't be too serious about service if they think that problems and faults only "keep office hours". I've been struggling with this problem since December, unaware of the technicality involved (I truly BC - before computer), I immediately assumed that it was Telkom's fault (the cabling in our area is apparently very old). How right I was!!!
Thirdly, to everyone that still experience problems with their website(s), I hope that the issues will be resolved soon.
The problem seems to be over, I hope that this is permanent.
I also hope that my 'Thank You' to Yola staff is not premature, but here goes anyway.
Thank you to the Yola team who have come to our assistance so swiftly.
I firmly believe that the problem was a Telkom issue, and I would like to re-assure Yola that the product is great (even though I lost 3 clients in this period) KEEP UP THE GOOD WORK!!!
All the techies, employees and other people who worked on this problem, have proved that they are dedicated.
Lets hope it doesn't happen again....
Just when we thought the battle was over and we had won, I have tested some of my sites and I find that although I can now access my websites, I am having difficulty getting to pages on my websites .
but you cant access the links from the site like :
Please contact the parties responsible
But Yola is a great company offering a great service.
I have referred many friends and business people to them. Just hope they don't let us down with this issue. Ill also look bad then.
Lets hope its sorted out quick
We are still in communication with the relevant parties and are trying our hardest to get this problem resolved ASAP.
We will update you as soon as we get any details.
We wanted to touch base with you and find out how things are looking from your side. We have not received any complaints regarding this for a few days and have been communicating with Telkom/SAIX and things seem to be looking resolved. Can you let us know how things are going for you? We are very keen to know that everyone's sites are again accessible.
My problems looks to be resolved as well , All sites are now working , Thanks for all the help .....
Yes, also fixed from my side, many thanks for everything.
Hey guys I have been following this problem for months, and was sure it was fixed.
It started quite a while ago, when I was still living in SA.
Now I am living in the UK, and its again giving problems accessing www.yola.com
A friend of mine back in SA, thought Yola had shut down because he could not get into www.yola.com, luckily I showed him 1 way to at least get to the login page.
I was at a stormfront.co.uk store the other day and not one of their Macs could get into Yola.com, only the iPhones and iPads.
So unfortunately I really don't think this problem is only in SA. Also on my universities network I was able to suddenly get access to yola.com on my friends laptop.... But yesterday that also stopped working.
This also does not seem to be browser specific, though different browsers do often give different errors, which makes this more confusing.
I am really worried that this is harming the Yola reputation as it is frustrating when I advise a person to use Yola, but they can't even get into your site.
I should also point out, once again, that Adobe BrowserLab, also can't access the Yola.com web site. And always states "page error"
For now I simply advise people to clear there cache, histories, etc. Which "may" solve this problem but, it always manages to appear again.
Is there no way for Yola, to check that this is not some doggy code in your CSS. Also I always have access to Yola's "page not found" page. Maybe there is code specific to the following pages: features, pricing, website-gallery and create-a-business-website, which is causing this error:
Error 330 (net::ERR_CONTENT_DECODING_FAILED): Unknown error.
Also the following error keeps cropping up on some of the pages I can still access:
X: Set-Cookie: Coyote-2-ac906ad=ac90692:0; path=/ Set-Cookie: OFFLINE=deleted; expires=Fri, 09-Apr-2010 17:08:25 GMT; path=/
I just hope this eventually gets resolved once and for all!
But, I just don't trust this problem one minute its there the next its gone.
I haven't even cleared my cache and cookies, since the last test when it did not work. Just hope this remains fixed :D
Your problem should be the internet connection is too slow, that's why. I got less happen like that, normally if the webpage doesn't give you any data, it will say time-out. I don't think this is Yola's problem. I think it should be internet connections. Now I'm using Google Chrome, I visited some of your webpage. It worked, and... Google Chrome high internet, it can be 1 seconds very fast! If it slow, I will like you here time out, there time out whatever.