If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
It sounds like you had auto-renewal enabled for a hosting subscription but I was unable to find an account for the email address associated with the forum. Can you please reply with your website address?