Godaddy domain with Yola hosting

  • 2
  • Question
  • Updated 7 years ago
  • Answered
Hello,

I registered my domain name with godaddy and followed the instructions for pointing at my yola site but all I have gotten for the last 4 days is a place holder page. I contacted godaddy and was told that I need to have yola's name servers. Can anyone help??

Thank you.

Jim
Photo of Jim

Jim

  • 9 Posts
  • 0 Reply Likes

Posted 9 years ago

  • 2
Photo of Emmy

Emmy

  • 5892 Posts
  • 299 Reply Likes
Hi Jim,
I'm sorry you are having this problem! It's not necessary to have name servers, if you pointed the A Record towards our ip address that is enough. Did you publish your site from inside the site builder to your domain name? Can you tell me your domain name and I will check it out.

Thanks,
Emmy
Photo of Jim

Jim

  • 9 Posts
  • 0 Reply Likes
Hi Emmy,

Thanks for your speedy response. I pointed the A record towards your ip address and clicked on publish your site from my yola account. When I preview the site from inside yola all is well but when I type the url in my browser all I get is a place holder.

My site is six-pack-exercises.com.

Thank you.

Jim
Photo of Emmy

Emmy

  • 5892 Posts
  • 299 Reply Likes
Hi Jim,
When I do a lookup on that domain I do not see that it is pointed towards our ip address or that it is registered with GoDaddy. Can you email me at support@yola.com and I will help further with this. Please put Attn: Emmy so I can pick it up. Thanks!
Photo of kian l

kian l

  • 18 Posts
  • 0 Reply Likes
i have the same problem right now when i type my site into my browser it direct me to place holder but when i type with www.kianplace.info it direct me to my site, it needs me to type www first how can i fix this without typing "www"
Photo of kian l

kian l

  • 18 Posts
  • 0 Reply Likes
they wont allow me to make 2 records is there easy way to do that
Photo of kian l

kian l

  • 18 Posts
  • 0 Reply Likes
when i do that they said data already exists
Photo of kian l

kian l

  • 18 Posts
  • 0 Reply Likes
ok now i fix it tnx for your help
Photo of Sanja

Sanja, Official Rep

  • 10698 Posts
  • 495 Reply Likes
Hello Kian

I'm sorry that this has been a confusing process. Please be sure to use our tutorial on how to point your domain name to Yola: Publish to a domain name you already own.

When I look up your domain settings, I see that you have not set this up correctly.

You have a redirect going to www.kianplace.info. You need to remove this redirect and then create 2 A records to point to Yola.

If you would like your domain to work correctly with the "www" prefix you need to make sure that your DNS settings are configured correctly to support the "www" prefix. For this you need to set up two A-records:

* Some domain registrars require one A Record with the hostname "@" and one with the hostname "www".
* Other domain registrars allow you to create one hostname called "domain.com" and another "www" (replace "domain" with your own address).
* Both should point to our IP address: 208.75.208.172.

Please let us know if you continue to have trouble with this.
Photo of vicky.nagy

vicky.nagy

  • 2 Posts
  • 0 Reply Likes
I am having so much problems administering domains at Yola
For example for workingbackpacker.com I tried setting up Google Apps.I got this on Yola site:"successfully edited CNAME record with name google.com" yet it does not appear at the registry. I doesn't work.

The other DNS problem is with my other web address "brightminder.com" that was registered with goDaddy
I followed all instructions, configured the DNS with 2 A records But it doesn't work. I contacted yola about this already but they didn't help/???

So I have two .com sites 'with you' and neither works as they should.I've read and followed ALL the instructions and getting very frustrated!
Photo of Marije

Marije, Official Rep

  • 4636 Posts
  • 237 Reply Likes
Hi Vicky,

The Google Apps CNAME was incorrectly added. I've fixed it and it may take a few hours to take effect.

The other site seems to be up. Can you click on this link to check: http://www.brightminder.com/
Photo of georgehalau

georgehalau

  • 1 Post
  • 0 Reply Likes
i did something wrong ... I followed all instructions, configured the DNS with 2 A records but is not ok , my yola site is shadowandroid.yolasite.com and my domain is shadowbeast.info ... the problem is that the yola site is redirected to my domain but i see the old website that i had :(
Photo of Gop

Gop

  • 7473 Posts
  • 2115 Reply Likes
Here's a Tutorial that I think may help George.