Google Analytics is Confused and so am I??

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  • Updated 8 years ago
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I've installed google analytics on my site. When I click on the edit tab in google analytics it tells me my site is tracking. But, when I look at the dashboard in google analytics to look at reports it does not show any information and it has the yellow triangle. It has been a few weeks that I cannot get the tracking information to show up. I installed the proper tracking code at the bottom of each of my pages in an html widget. I have another site where the google analytics is working properly and I've installed it the exact same way on the non-working site with no success. Any ideas?
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James Flores

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  • confused

Posted 8 years ago

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Sanja, Official Rep

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Hello James

I am referring your question to our Search Engine Optimization experts, who will get back to you with why this might be happening. Please allow them 48 hours to respond. Thanks for your patience.
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Emmy

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Hello James,
If you have added the Google Analytics tracking code to your site properly but are not seeing anything recorded in your account, the best thing to do would be to contact Google Analytics or to search their support topics for answers to your questions, please visit this link: Google Analytics Help. Because this is not Yola's environment, we are unable to troubleshoot issues the Google Analytics might be having.

Yola does provide an Analytics tool if you would like to take a look at this, to do so:
1. Log in to your Yola account.
2. Click on 'Site traffic' in the menu on the left-hand side.
3. You will see a graph which shows you the number of visitors to your site per day.

If you have a free Yola account, you will be able to view the total number of visits over the past 7 days. If you have a Bronze or Silver account, you will be able to view the total number of visits and unique visitors by day over the last 30 days.

For more information, please read the post on the Yola Community Forum: Site traffic statistics are now available!

Kind Regards,
Emmy