If you need support from Yola please contact us via email@example.com or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
For a website to work with Yola it does need to be created with our Sitebuilder. It is not possible to upload a site created with different software, or in a different environment, as this will not be compatible with our hosting environment.
You are welcome to sign up for the GYBO program and rebuild your site with Yola using our Sitebuilder - we will be happy to assist you with any questions you have.