Handing Over a Website

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  • Updated 7 years ago
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I am updating a Website for a Gymnastics Club. They wish to do it themselves from now on, how can I "hand over" the site to them without them using my profile and password?
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Daniel Bezuidenhout

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  • unsure

Posted 7 years ago

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Nazlie

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Hi Daniel

Does the gymnastics club have a Yola account? If they would like to take over the sitebuilding/updating themselves, we can transfer the site to their account.

If the club does not yet have a Yola account, please ask them to create one. Once they have done this, email us at support@yola.com with the following details:

The login email of the site to transfer the site FROM
The login email of the site to transfer the site TO
The website address of the site to be transferred

Thank you
Nazlie
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Daniel Bezuidenhout

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Thank you, I shall ask them to create a Yola account and get back to you with all the relevant passwords and web-address.
Regards

Daniel
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Nazlie

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That sounds good, Daniel. We look forward to hearing from you soon.
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Daniel Bezuidenhout

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Dear Nazlie, they now want me to cancell the Web page, and they want to build it from scratch!How can I delete/remove it permanently. I know its recently paid for a year in advance, but it's their loss.
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Brianna

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Hi Daniel,

To delete your account:

1. Log into your account.
2. On the "My Yola" page, click on "Profile" (you'll find it under "Account").
3. At the bottom of the screen, under "Other account options", click on "Delete account".
4. Tick off the box beside "Please confirm that you would like to delete your account".
5. Click on "Delete account" button.
6. A dialog box will open up, asking you to confirm again that you want to delete your account.
7. Click on "OK".

If you have redeemed a custom domain, you may want to inform the gymnastics club that this domain name will not become available until it expires. If there is anything further that you need assistance with, please let us know!