Harassment via form submission

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  • Problem
  • Updated 5 years ago
  • Solved
Hi there...have received a rather unsettling stalker-type Form Submission yesterday.

Could you pls email me as much detail about the sender as possible (IP address, time etc), so I may forward this onto the South African Pokice Services?! Tk u....my email is (jamescostelloproductions@gmail.com) for site www.sistermary.yolasite.com ...cheers!!

James
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Rob Hogan

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  • extremely annoyed....but not with Yola!

Posted 5 years ago

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Stefan, Official Rep

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Hello Rob

I'm very sorry to hear that this is happening to you.

I'm afriad that we are not able to give you the IP addresses of the submitting computers for form responses you receive. We do not store this information anywhere in our logs. There are technical, as well as legal, reasons why we cannot do this.

As such I am afraid we are not able to shed any light on who might have sent you the message via the form on your website. While we are extremely sympathetic to your situation, this is one of the risks of making yourself contactable on the internet via a public website. We find it very frustrating that there are so many people out there who abuse the internet in this way, anonymously and with impunity, but as a web host this is unfortunately outside of our control.

I'm sorry I don't have better news for you on this matter.