If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
I have checked your new Yola Mail mailbox email@example.com in your Yola account, and everything seems to be fine – when I click on the "Yola Mail" link in the left-hand side menu of your My Yola, I'm shown your new mailbox which has successfully been set up. When I click on the "Check inbox" button, I'm redirected to your Yola Mail login page.
Where are you experiencing problems? If you can't login, please try changing your password (there is an option on the Yola Mail page in your My Yola). If you still can't get in, we may have to do some checks which will involve exchanging confidential information with you. Please send us your request using our Contact Support Form to sort this out with you and protect your privacy.