Having problem using the HTML Helper

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  • Question
  • Updated 7 years ago
  • Answered
I am getting a blank Table Properties or Paste from Word popup after clicking the Insert/Edit Table or Paste from Word button in the HTML Helper. I believe I am using the latest of IE 9 (version 9.0.8112.16421), Flash and Java. What is missing in my computer?
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tling

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Posted 7 years ago

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Nazlie

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Hi tling

I have just tested in Chrome and it is working for me. I would suggest that you try in another web browser to see if that works.

Let us know if you need more help.

Nazlie
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Stefan, Official Rep

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Hi tling

I'd like to add that the only way it will work at the moment is to use the HTML Helper on a Mac using Google Chrome.

We apologize for the inconvenience. We are aware of this problem and will try our best to find a solution while we are working on updating and improving the HTML Helper.
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tling

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Nazlie and Stefan, thank you very much for replying.

I have installed Chrome in my pc running Window 7. HTML helper is working fine.

Tenzin
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tling

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Nazlie and Stefan, one more thing. I have seen a few posts in the forum saying that they cannot use the HTML Helper. May be they are not using Google Chrome. So I would like to suggest adding the info to the http://html101.yolasite.com page indicating that the Helper works only in Google Chrome.

Thanks again for your help.
Tenzin
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Stefan, Official Rep

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Hello tling

I'm glad to hear the HTML helper works for you in Chrome on Windows 7. Thank you for your suggestion, we'll definitely consider adding the information to the HTML helper site, but more than that, we'll look after making it work in any browser!