Having trouble transferring domain name from Yola to my Yahoo Small Business account.

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  • Updated 7 years ago
A friend started this Yola page for me and I allowed her to buy the domain name I wanted, only to find I can't edit css or anything helpful without paying another $70 for Silver.
So I signed up with Yahoo Small Business and used the same domain name I used for Yola, and then changed the "name servers" to the ones given to me by Yahoo.
Now when I go to my domain name, it gives me a "Your domain is pointing to Yola!" page, and I can't even edit my website or preview it on Yahoo because it wants to direct me to my domain name -- which is still pointing to Yola!
I'm getting really frustrated. I'm not good with these things (DNS, etc). Wondering if there's a way to just cancel this Yola all together and release the domain name so I can use it with my Yahoo.
Thank you.
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Stacey Lynn Love

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  • frustrated

Posted 7 years ago

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jeremy, Employee

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Hello Stacey,

If you have purchased your domain to Yola then you can use Yola DNS to point your domain away to Yahoo.

You can also transfer your domain away from Yola (though only 60 days after you have purchased it)

Could you please let us know what your domain is so we can check your settings to make sure it is pointing correctly.

Many thanks for working with us on this.
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Stacey Lynn Love

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Hey, I've tried pointing it to Yahoo, and it only seems to work when I type in "marblemanis.com" but if I add "www." at the beginning, it says it's pointing at Yola.