HELP!!!!!

  • 1
  • Question
  • Updated 8 years ago
  • Answered
i need my domain name for different website and my current website i built is gone can i get it back?
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Karley Floyd

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Posted 8 years ago

  • 1
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Brianna

  • 2045 Posts
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Hello Karley,

Thank you for your post. I have responded to your emails with solutions to this request. Please let us know if you need further assistance.

Cheers!
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Karley Floyd

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thank you for the emails but my website is not working and I dont want to have to pay for another subscription went i purchased it a week ago
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Nazlie

  • 1721 Posts
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Hi Karley
I have responded to you via your email. You will not have to pay for another domain. Your payment has been processed for your domain name. Please refer to my email. Let us know if you need more help.
Thanks!
Nazlie
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Monique, VP of Customer Support

  • 6294 Posts
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Hi Karley

Brianna is offline now so I am helping on her behalf. I have managed to restore your website for you and you should be able to use your domain for this website as per the instructions that were emailed to you. You will not need to pay again.

If you have any trouble, please tell us specifically what you have tried and what is not working and we will look into it for you.

Hope this helps!