Help.

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  • Question
  • Updated 6 years ago
  • Answered
As a lot of you know there is a site called http://whois.domaintools.com/ which allows you to type in someone's domain name and lets you see certain people's information. I was curious and typed my domain name in and I was horrified to see every detail about me was there. My question is, how do I stop people from being able to see this?
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Paul Cochrane

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  • Worried, frustrated

Posted 6 years ago

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Monique, VP of Customer Support

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Hi Paul

This is because ICANN laws require that the domain owner's information be stored for accountability purposes. However, it is understandable that people do not want these details published online. We have a service available called "private registration" where we substitute our details for yours, so that we act as the point of contact instead. The private registration option carries an extra cost and is offered at the time of domain purchase, but many people overlook it or don't understand it's function, so we can help you set this up retroactively. Please submit a support request here: https://www.yola.com/support/contact and we will assist you further.
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KanThaiDecor

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I really suggest using the private registration. Aside from masking your personal information it is great at cutting down the amount of spam you get.I have had a private domain for over 3 years now and I average 3 or 4 spam mails a week . Well worth the minimal extra cost