My website is offline

  • 1
  • Problem
  • Updated 6 years ago
  • Solved
  • (Edited)
Urgent!
my website www.radicalrelocalization.com is offline and was yesterday too. What gives?

Andrew
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AndrewCMacD

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Posted 6 years ago

  • 1
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Gop

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Hello Andrew,

A whois lookup can't find your domain. Can you re-check this and will have another look
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Jackie

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Hi Andrew,

Thank you for bringing this to our attention. I have reviewed your account and the reason that your site is not appearing online seems to be a problem with your subscription status.

I can see that you have an active Yola Bronze subscription, and I have escalated your query to our engineers to investigate urgently.

As soon as there is an update we will let you know, please accept our apologies for the inconvenience!

Thanks,
Jackie
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Jackie

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Hi Andrew,

I am happy to let you know that we were able to resolve the issue with your subscription. I can confirm that your subscription is active and your site is back online.

If you are unable to see it yet, please try clearing your cache.

Thanks for your patience as we worked on resolving this issue.
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AndrewCMacD

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thanks Jackie!