• 1
  • Problem
  • Updated 10 years ago
  • Solved
Everytime I add text or images on my mac to my website, they disaapear into a question mark. How can I fix this
Photo of telephoneman1


  • 2 Posts
  • 0 Reply Likes
  • frustrated

Posted 10 years ago

  • 1
Photo of Monique

Monique, VP of Customer Support

  • 6294 Posts
  • 446 Reply Likes
Official Response
Hi telephoneman1

Can you tell me how you are adding the text and images? Just to confirm, here are the steps you should follow:
To add images to your page you can either:
1. Drag and drop an image widget
2. The file manager dialogue box will pop up
3. Upload a picture from your computer
4. Press ok and an image will be added to your page!
1. Drag and drop a text widget onto your page
2. Click "insert image" on the text editing toolbar (the icon that looks like a green tree in a picture frame, roughly in the middle of the toolbar)
3. The file manager will open up and allow you to browse for a select an image
Using the text widget allows you to insert a number of image in the same text box.

I am also a mac user and this works on my side. I am very concerned to hear that it is not working for you. If the above guidelines do not help, please email one of the images you are trying to add as an attachment to so that we can look into this and help you to get it working!