If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
I'm sorry you are having this problem. Have you possibly all ready signed up for an account, if so the email address would be in our system. Also, make sure there are no spaces before or after your email address.
Can you give it another try and let us know if you are still having troubles.