help confussed

  • 1
  • Question
  • Updated 6 years ago
  • Answered
i had an account then i deleted it but i want it bk but couldnt remember my password so i opened a new account but my domain name is still with my old account how can i get this back ?
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ria o'sullivan

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Posted 6 years ago

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samphillips

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You must send an email to support@yola.com outlining your Domain Name and they should be able to assist you, you may need to delete your new account so you old one can be unlocked
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Laura Thomas, Social Media Coordinator

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samphillips is correct ria, you will either need to delete the secondary account or change the email address and then our support staff can re-enable your original account.
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ria o'sullivan

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ill have to change the email then so if i contact suport they can reactvate my old accout thanks