Help, deleted account!!!

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  • Question
  • Updated 10 years ago
  • Answered
While trying to transfer my domain to another hosting site, I accidently deleted my synthasite account. Can I reinstate my account? Will all my saved work be lost?
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cornelius110

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Posted 10 years ago

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Monique, VP of Customer Support

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Once an account has been permanently deleted there is no way to reinstate it, unfortuntately! However, I would like to check whether your account has in fact been deleted. Can you tell me what domain name you were using?
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cornelius110

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bookforcongress.com, if it is permanently deleted can I get the domain still.
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Monique, VP of Customer Support

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According to our records you still have an account with us. I see you have also emailed us in support - I will reply to you there and see what we can figure out.
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cornelius110

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OK I'm ready to transfer my domain, being that I can't get into my synthasite account, what do I need to do next.
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Ruth

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Who did you buy your domain name from?
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cornelius110

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From synthasite, I want to transfer it to another host.
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Ruth

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Can you send an email to support@synthasite.com letting us know your current domain name and who you would like to transfer to and we will help you do that.
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cornelius110

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I sent the email, thank you!