Help get my website back please

  • 1
  • Problem
  • Updated 5 years ago
  • Solved
I have had my web site kiltonrcmodelaircraftclub.com taken over by a person who I gave my password to as a back should anything happen to me so the web site could be accessed up now Yola will not do anything about it I have sent them proof of my ownership bu they will not communicate via 'e' mail anymore I have had to rejoin to get a message to them.Help me regain my web site
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Albert Rowe

  • 8 Posts
  • 1 Reply Like

Posted 5 years ago

  • 1
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Monique, VP of Customer Support

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Hi Albert

I have had a look at your case and I can see that you are waiting on a response from us. We are not "refusing" to communicate with you via email, however cases where an ownership dispute is involved can take time to resolve. Please bear with us as we review your case and we will get back to you as soon as we can.
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Albert Rowe

  • 8 Posts
  • 1 Reply Like
Thank you I will wait.
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Albert Rowe

  • 8 Posts
  • 1 Reply Like
Thank you Yola my site is now back under my control great work merry christmas or whatever way you do it.