• 1
  • Problem
  • Updated 12 years ago
  • Acknowledged

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Im trying to link a page I know how to because it worked fine untill yesterday, now everytime I write in a word and then highlight and click on the chain thing and finaly put in a page that I want it to show up and press ok it won't work anymore. Why is this happening ?
Photo of Kumby


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  • dissappointed

Posted 12 years ago

  • 1
Photo of Monique


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Hi Deathnote

This sounds like a problem that requires closer investigation as to what is going on with your site. Could you do the following:
1) Log in to your account
2) Click on the Help menu
3) Click on "report bug" (mark it Attention: Monique)
4) Fill in the form and send it to us. Tell us what page on your site you are trying to link to.

This will give me more information to help me figure out what is going on.
Photo of Adrienne


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Hi Deathnote,

It sounds from your description that you know the correct sequence of creating links. However, just to cover all the bases and for the benefit of others who may be reading this post, I'm going to include detailed instructions below of how to insert a hyperlink on your page.

Here's how to add links to your page:
1. Drag and drop a text widget onto your page.
2. In the text widget type the words that you want people to click on (this is your link text)
3. Highlight the link text and then click on the link button (it's the 10th button from the left in the text editing tool bar, and looks like the link in a chain)
4. A link editor dialogue box will open up and you will be given 4 options. You can link to an email address, an external URL, a page on your own site or a file on your computer.
5. Click on the option appropriate for you.
6. Then type the URL or address of the site that you want to link TO in the appropriate box and click on OK.

You will then have a link on your page. To check that your link is working preview your page and then click on the link.

This is a brief explanation of how to add links, we have written a tutorial that shows the process in more detail. Here is the link:
Creating Links. We also have a video tutorial available if you would prefer it. Here's the link:
Video Tutorial: Creating Links

Deathnote, Can you send in a support request while you're in the Site Builder application? Click on Help --> Contact Support (upper right-hand area) and fill out the message. Additional meta data contained within the email support request will give us more information to work from. If you do this, I'm sure we'll get this figured out very quickly!


~ Adrienne
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