HELP i deleted all dns records and now my site is offline

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  • Updated 7 years ago
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help i deleted my dns records trying to add email eith windows live, when it diddnt work i tried google apps that never worked and now my website is off line .

please help as ive been up all night trying to sort this out. would i be better to shut the site and start again?
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Blair

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Posted 7 years ago

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Nazlie

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Hi Blair

You may not need to close down your site. Please post your website URL so we can check on the DNS records for you.

Nazlie
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troy

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Hi, I have been trying to update my DNS records on Yola to reflect the following:

ASPMX.L.GOOGLE.COM.
ALT1.ASPMX.L.GOOGLE.COM.
ALT2.ASPMX.L.GOOGLE.COM.
ASPMX2.GOOGLEMAIL.COM.
ASPMX3.GOOGLEMAIL.COM.

However, Yola doesn't let me delete DNS records, it only lets me add and edit them.

Could you remove what is there and add the ones above please?

Thanks
Troy
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Blair

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www.essexpartytents.co.uk

thanks for your help
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Blair

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This reply was created from a merged topic originally titled
HELP i deleted all dns records and now my site is offline.
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Blair

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im so stupid i posted this twice lol
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Nazlie

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Thanks Blair. I have checked your DNS details and added the records you had accidentally removed. This will take a few hours to change across the web. If you site is not online after 24 hours, please let us know.

Will you be using Google Apps or Windows Live for your email? If you are using Google Apps, I will be able to add the records for your manually too.

Let me know what you would like to do.

Nazlie
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Blair

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thank you so much. if you were here i would kiss you lol.

i will be using windows for the email

is there any chance that i changed any other settings or do you think that the problem s fixed?

ive been trying to put this right for 11 hours now.

thanks thanks thanks
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Nazlie

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LOL! You are welcome.

It doesn't look like you changed anything else. All other settings look good from this side.

If you ever experience such a problem again, please contact us much sooner and sleep peacefully. We offer online support 24/7 so someone will be online to help you or get someone who can help!

Nazlie
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Blair

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Im back on line woo woo thanks
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Nazlie

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wow that was quick! :) happy to hear it.