Help!! I need to know about creating and mailing discount coupons

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  • Updated 5 years ago
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how do i make and email a discount voucher from my store, I have offered a particular group of potential customers one free purchase when they make their first purchase, the sales have started to come in but I dont know how to generate a coupon and email them to my customers!!
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Kenny

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Posted 5 years ago

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Gop

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Hello Kenny,

There is a good explantion of the processes: Discount Coupons
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Kenny

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Hi Gop

Thanks I already read the page but it doesn't give an explanation of how to get the coupon to the customer, do i simply copy the code to an e-mail?
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Gop

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emailing will work.
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Kenny

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Thanks again Gop,

from your answer I assume there is another way rather than having to e-mail codes?
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Kenny

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Also is the coupon applied to all products in the shopping bag? What I mean is i want to allow one free download per customer, but is there anything in place to stop them from ordering for example 10 items and then using the discount code against the basket and making 10 downloads for free?
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Gop

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Hi Kenny,

Amazing! Coincidentally I was reading about such an issue on the Ecwid forum and in fact this used to happen because of a bug but since then they have fixed this so that you can expect that discount coupon defined item(s) only, within a cart, will have the discount applied.

The other way is to publish an open discount say on your FB or website, for example. It would apply to transactions for those who have specifically seen the discount but not specifically nominated buyers as such.

You can make discounts valid for repeat customers also.
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Kenny

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Gop

Great minds think alike! (hope it's not a case of fools seldom differ lol)

I had just worked out that because of the discount being added to the cart (1 or 100 items) that I would have to find some way of stopping this and also read about defined coupons. I did think that I may have to e-mail customers individually to ask which download they would like and then apply a defined item, and was thinking what a pain it would be, but luckily I have only had 3 sales since the problem arose so only have to mail 3 customers.

My solution to this (hopefully it will be useful for others too) is that I will add some text to my site, probably another page with a link included in my main menu explaining to customers that in order to get their free download after their initial purchase they will have to e-mail me through the sites contact page and state which item they would like for free