help me please

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  • Question
  • Updated 8 years ago
  • Answered
why cant i editi my site just getting stuck cant move or delete anything and if i try to add just getting stuck on loading compartment and i just tried moving html code and that stuck to the box has moved but the icon is stuck in middle of the page www.snaporart.com
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charlotte rex

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Posted 8 years ago

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Nazlie

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Hi charlotte

This problem may occur if you have added a HTML code to your site that is broken. Can you tell me which page you added this code to? Then I will be able to check for you.

Thanks!
Nazlie
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charlotte rex

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its my competition time page but is happenning on all pages it just jams up
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Nazlie

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Thanks, charlotte.
Can you please try to clear the cache in your browser and see if that helps? Also, please try logging out of Yola and logging in again at yola.com.
Let me know if you are still having trouble with it.
Nazlie
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Nazlie

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I have looked at your "competition time" page and see that you are pasting text from a source that is causing problems on your site, such as you are describing. It can also cause your website to display differently in different browsers.
Please note that if you are pasting text from a Word Processing or web development program, you will continue to experience these problems.

To solve the problem, you will need to copy the existing text from your website into a text editor such as Notepad (for PC) or TextEdit (for Mac). Doing this, will strip out all the formatting and additional code that is causing the problems you are having on your Sitebuilder. Then copy the text from your text editor into a Text Widget on your site.

For more information, please have a look at our online tutorial, Effects of copying and pasting from MS Word or an External Source. You may find this forum thread helpful: Problems Editing Text? Try This SLick HTML Generator!

I hope these are useful resources to help you solve your problem. Let us know if you need more help.

Good luck
Nazlie
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charlotte rex

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Hi there could you check my site again as done what you said and site still just freezing up and cant do a thing with it please please please
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Marije, Official Rep

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Hello Charlotte,

Could you post the following information:
- what browser and version are you using? Eg. IE8, Firefox 3 etc.
- which particular page of your site is affected? I looked at the index page and competition page and couldn't see anything that would be causing the problem.
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charlotte rex

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am using internet explorer 8 i think all pages i cant add any widgets thay just get stuck on loading and if i flick from one page to another gets stuck on loading page
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Nazlie

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Hi Charlotte
Sorry to hear that you are still having problems with building your site. I can suggest that you switch to Firefox as your browser to use when building your site. Here is a link to download it: http://www.mozilla.com/en-US/firefox/....
Please try it and let us know if your problems persist.
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charlotte rex

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Thaks so much all working now . Again thankyou your amazing !!!