Help! My photos wont upload!

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  • Question
  • Updated 9 years ago
  • Answered
I cannot get my photos to upload. I have tried everything but nothing happens it seems to be getting stuck on the upload part and nothing happens. Please help!
Photo of Angela


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  • frustrated!

Posted 9 years ago

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Photo of Sanja

Sanja, Official Rep

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Hi Angela

I'm sorry that you're experiencing some frustration.

There's a few things you could try to do:

1. Try clearing your cache in your browser and then re-log back in.

2. What browser are you using? Perhaps try in a different browser. Yola works best with Firefox which you can download for free:

3. What is the file extension of the photos you're uploading?

We'll try to get this sorted out. Hang in there!
Photo of Marije

Marije, Official Rep

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Hi Angela,

In addition to Littleus' great suggestions, can you check the following:
1. What version of Flash have you got installed. In order to find out click this link: Please ensure you are using the latest version of Flash.
2. If you have access to a different browser, computer or network environment please try to upload a file and let us know if the error still occurs or if you get a different result.
3. Please can you make sure that your browser is set to accept cookies from Yola (this link has more information:

Please let us know if you're still experiencing problems.