Help needed please!!

  • 1
  • Problem
  • Updated 6 years ago
  • Not a Problem
Iv just paid for my domain and when i go to my live site all the photos i have put on my page don't appear. Iv only got the bronze package, could that be the problem?
Photo of Nadia

Nadia

  • 2 Posts
  • 0 Reply Likes

Posted 6 years ago

  • 1
Photo of Stefan

Stefan, Official Rep

  • 4448 Posts
  • 190 Reply Likes
Hello Nadia

I'm afraid I wasn't able to find your Yola account in our system, using your forum e-mail. Can you please provide your URL for me to assist you further?

If you have multiple websites, please also tell us on which website and on which page you have your photos.
Photo of Nadia

Nadia

  • 2 Posts
  • 0 Reply Likes
Hi there,

Thanks for getting back to me so quickly, when i looked at it this morning it was fine.
Just also wondering if there's a way of changing my domain name?
Photo of Stefan

Stefan, Official Rep

  • 4448 Posts
  • 190 Reply Likes
Hello Nadia

After a domain name has been registered, it cannot be changed as long as the registration period is still running. The only way to change it would be to purchase a new domain name, and let the old one expire. You can buy the new domain name at any time. While you're having two domain names, you can publish your Yola website to both of them and set a primary domain, so that your visitors will still find you on the web.

Please let me know if you have more questions on this, and I will be happy to assist you further.