HELP!!!! Personal info being shown on Domain information

  • 1
  • Question
  • Updated 6 years ago
  • Answered
When I registered my domain my personal contact info was to be made private but it was not, My personal Info is showing up on the Whois Lookup. How do I correct this so it is Private???
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ChrisW

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Posted 8 years ago

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Emmy

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Hello ChrisW,

Can you please email us at support@yola.com with this information and we can help you with this from there. Thanks much!

Kind Regards,
Emmy
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ChrisW

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lol I did send an email and still had not heard anything, that's why I came here
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Emmy

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Thanks for letting us know ChrisW. Did you submit this request over 24 hours ago? We try to respond to support requests in 24 hours. If it's been longer than that, would you mind submitting it again and I will specifically look for it.

Thanks,
Emmy
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ChrisW

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no actually its been maybe 2 or 3. I Didn't realize I needed to wait 24hrs.
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Emmy

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I'll look for the email and get back to you soon, thanks for your patience.

Kind Regards,
Emmy
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ChrisW

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Sorry just very jumpy about my personal info being out there. I will pay more attention to the emails i get from now on about wait times, again I am sorry.
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ChrisW

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I found what i did wrong nevermind, didnt realize it was another $9.95. My fault, all is good.
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Sanja, Official Rep

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Hello ChrisW

I'm glad to hear that all is well again! Please feel free to contact us again should any further questions come up.
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venus

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@ChrisW

I think your domain name is still under public registration.The private domain name registration service not activated so your whois information is listed in whois search.You can contact the provider and inform this problem,Sir i have selected private domain name registration service ,but its not activated my personal information still showing up in whois search.They will help it.Otherwise visit http://www.tucktail.com and get the private domain registration service at low cost.This is best and reliable provider.You can check the domain name details whether hided in whois search or not after registering it as private.To check whois lookup for domain names i would suggest the site http://www.whoisxy.com/
This site will display the details of domain name like owner,phone number,E-mail id etc.. if its public domain name.These details will be hidden if its private domain name ..
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ChrisW

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you do realize you just responded to a 2 year old question that was solved 2 years ago right?