Help please !!

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  • Question
  • Updated 9 years ago
  • Answered
i have a site on Yola but i forget my password so how can i access my own websit? please help me
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ted

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  • sad

Posted 9 years ago

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Sanja, Official Rep

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Hi Ted

You may find this tutorial helpful as it explains how to get a new password.

http://www.yola.com/customer-support/...

Please let us know if you need further assistance. =)
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ted

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littleus

I try what you told me i reset my new password but even that i can not accesse my website so how can i reset my e mail address my be if that is the reason? please i need every onec HELP Please !!!!!!!!!!!
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Sanja, Official Rep

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Hi ted

May I suggest that you send an email to support@yola.com Perhaps you are not using the correct email address. They will be able to assist you with the log in information.
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Emmy

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Hi Ted,
Did you email us at support@yola.com. If you don't remember the email address you used when signing up please send us an email with your url or the name of your site and we can use this to search our database for your account.

Thanks!
Emmy
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ted

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Hello

There Emmy

i am still waiting for your help and from support@yola.com

Ted

Regards
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Kershnee

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Hi Ted - Emmy is currently offline. Did you email support@yola.com regarding this issue?
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ted

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Hello

Dear Kershnee

First of all i like to thank you for your quick reply .
Yes they ask me to tell them my URL website address the e mail account but even that still NO solution.
my question was how can i access my own website with account e mail address but i forget the password?
i already try to reset but still same so i am affraid that my e mail account for my website is wrong ? so even that i still can provide more info. to be the owner of my site.

i am sure you i understand my problem & i will wait for your help full reply.
Ted

Regards
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Kershnee

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Hi Ted - thank you for replying. Can I have your sites URL and I will do a search for your ticket. We can then get your issue sorted out really quickly.
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ted

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Hello

Dear All

please tell me how can i add the MP3 music (songs) on my site i mean when some one visit my site i need the sound will play automatically so my visiters can enjoy the song while they are in my site.

Thank You

For the help

Ted
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Kershnee

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Hi Ted,

Here are the steps to play your MP3 song on your site.

1) Upload your music file to the file manager. Make sure it is in MP3 format.

2) Go to Widgetbox.com - http://www.widgetbox.com/widget/mp3. All we need to do is customize the widget to play your song.

3) Change the URL to something like: http ://mysite.synthasite.com/resources/song.mp3

* Where 'mysite' is the name of your published site
* And song.mp3 is the name of the music file you've uploaded and would like to hear
* Remember to include any folder names in the file path if your file is stored in a folder in the File Manager. For example: "resources/Music/song.mp3"

4) Tick the box for "auto-play"

5) Click on "Get widget", copy the embed code.

6) Drag and drop an HTML widget onto your page and paste the embed code

7) Republish your site for the changes to occur live on the internet..