HELP! Saved and Published Did Not Work

  • 2
  • Problem
  • Updated 8 years ago
  • In Progress
I have a synthasite website with watercolor paintings. I went thru process with gola to enhance my paintings as they were too light on my site, unlike their true color and value.
I saved each one on "save to Yola", then "Publish"....but it did not change on my website. Do I need to set up a new website with Yola and start all over? Please answer
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Charlotte Leddy

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  • frustrated

Posted 8 years ago

  • 2
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Monique, VP of Customer Support

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Hi Charlotte

Sometimes the old version of your site gets cached by your browser. Try clearing your cache and see if that gets your changes to show up. If not, post the link to your site and give us one example of a change you are expecting to see that is not showing up so that we can investigate.

I am sure we can sort this one out!
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Sanja, Official Rep

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Hello Charlotte

I just wanted to let you know that we have also received your email to support and have responded to you from there. Please feel free to either reply this post or to the email with further information.