If you need support from Yola please contact us via email@example.com or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
You should be able to access your Yola Mail inbox by logging into your MyYola account and clicking on the 'Yola Mail' tab on the left hand side. Would you mind sharing your site URL with us so we can look into this with you?