Help with domain

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  • Question
  • Updated 6 years ago
  • Answered
Can you please help me add the domain name that I previously purchased from Yola to my current site? I have tried, but I'm getting a message that Domain name in unavailable.
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Lisa Dones

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Posted 6 years ago

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Stefan, Official Rep

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Hello Lisa

Your website is not available because you currently don't have a running hosting package with us. Your Yola Silver hosting package expired in November 2012, and wasn't renewed. Your Yola account has been downgraded to a Yola Free account which doesn't allow to publish websites to a custom domain name.

To get your website back online, please renew/upgrade to one of our hosting packages Yola Bronze, Yola Silver, or Yola Gold. If you have any questions, please let me know.