Help with html shopping cart

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  • Problem
  • Updated 10 years ago
  • Solved
I have paypals shopping cart which I have pasted into my site, but I have recently added a new page and it doesn't matter how many times I cut and paste into different places on the page, it still odesn't work. Can you please take a look and let me know how I can rectify the problem. My site is www.Candeez.co.uk/personalised_plaques
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Candeez

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Posted 10 years ago

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Monique, VP of Customer Support

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Hi Candeez

Your site has come a long way since I saw it last! Your jewelry is delicious!

I can't seem to access the page you refer to, though. I get a 404 error when I click on your link. Can you try to republish your site or post the link again.

Thanks
Monique
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Candeez

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Adrienne

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Hi Candeez,

Normally, this is how PayPal shopping carts are added:

If you already have a PayPal account, you need to copy their HTML embed code to add a button.

Then do the following:
1) Drag and drop an HTML widget from the sidebar on the right onto your page
2) Paste the code over the default tags in the HTML editor
3) Click "ok" and your paypal button should then be embedded in your page.

I'm mentioning this mainly for our SynthaSite community. However, when I went to your site I indeed noticed the problem you described on your new plaques page.

I'm going to get together with our developers, and ask if they can bug test for this for us, and I should have the answer for you tomorrow.

Thanks very much for pointing this out to us,

~ Adrienne
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Awesome-O'Sean

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Hi Candeez,

The code you used to layout your page, did you get it from a program or copy and paste it from somewhere other than PayPal? it seems most of it does'nt have the tag attribute values quoted as should be.

Regards,
Sean
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Candeez

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If you mean the shopping cart code, I got it direct from the paypal website and cut and pasted into the html.
When I've taken it out and started afresh with the paypal site the same thing happens.
Does this mean that I will have to do the whole page again?
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Awesome-O'Sean

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Hi Candeez,

I found the problem, I would have to email you a screenshot to explain why its not working as it should. Could you please contact support@synthasite.com with "Att: Sean" and your query and I will reply with the screenshot and solution.

Regards,
Sean
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Candeez

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Hi Sean

I have sent you a couple of emails at the above for the screenshot but have not received an answer. Please help as the problem still exists.
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Candeez

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Hi Sean or the tech team. Can you please have a look at this problem, as it still isn't working. Thanks
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Monique, VP of Customer Support

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Hi Candeez. I am following up with Sean about this. Our apologies for the long delay!
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Awesome-O'Sean

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Hi Candeez,

I replied to your support email.

Regards,
Sean