Help with my domain I urgently need to move my domain!

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  • Question
  • Updated 7 years ago
  • Answered
How do i put my domain to my forum (
i searched the forumotion name servers on google and got them (with the ips)
and put them in my domain on yola (i also unlocked my yola domain) then put in the administrasive panel with the forum. Then when i click Save to put the to put the yola domain in it says this:

The supplied domain name is not well configured
You have no CNAME redirecting to :
You have configured a A type DNS ( A type redirects to an IP address, and not to a textual domain name like the CNAME )
Photo of miguel


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Posted 8 years ago

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Photo of Nazlie


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Hi miguel

I have responded to you via email. I have asked our DNS team to assist with this problem. Someone will contact you within 24 hours.

Thank you
Photo of Andrew Cassells

Andrew Cassells

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I have the same problem through forumotion could some1 please email me

Photo of Stefan

Stefan, Official Rep

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Hi Andrew

I cannot identify you in our system by the e-mail address you provided.
Can you please send your request to using the e-mail address that you used to sign up for Yola?

The best way would be to use the link under "Help" in your Sitebuilder (top right corner, select the option "Contact Support").