If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
Can you send me a link to the website that you bought your domain from? I searched for "telus" but I am not sure I found the right site (Are they a Canadian telecommunications company?)
These are general instructions on how to configure your domain to point to SynthaSite. If you require specific help with the interface of your domain name registrar, please contact them for support:
How to configure a domain name you already own:
1. Log in to your chosen domain registrar
2. Go to the DNS Management page.
3. Set up an A Record
4. The IP address of your record must point to: "220.127.116.11"
Please note that it can take up to 48 hours (although usually less) for these changes to take effect and you need to contact your domain registrar if you need help in that regard.