Help with yola mail

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  • Updated 6 years ago
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I have purchase the email from yola mail when purchasing the domain name. I am trying to follow the tutorial by logging into my yola and then clicking on the yola mail but there is no button for yola mail on the left had side of the seen. Can anyone help?
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Tammy Jean Lathwell

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Posted 6 years ago

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Hello Tammy,

If you sign up with one of the partner programs of Yola then the Yola mail option is not available. You would need to use Google Apps mail or similar?
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Laura Thomas, Social Media Coordinator

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Hi Tammy,

I do see that you are a Get British Business Online member which means Yola Mail is not available to you. It was an error that our system allowed you to purchase it. Our Payments team will be in touch with you to refund your account and discuss your alternative email option. So sorry for the confusion and inconvenience.