Help with zip files

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  • Question
  • Updated 7 years ago
  • Answered
im wondering if anyone has had this issue... Before i was able to put zip files onto my site with no problems at all... now it wont let me, does anyone know why, or how i can go about doing this??
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  • frustrated

Posted 7 years ago

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jeremy, Employee

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Hello Rebecca,

I am sorry you are feeling frustrated.

I have just tested some zip files and they were all able to be uploaded correctly.

What are you seeing when you try to upload your files?

Have you tried clearing your cache and then seeing if you can upload the zip file? If you haven't, could you please clear your cache and restart your browser. how to clear your cache

If this does not solve your problem, please let us know.