Hi i am facing a big problem with yola mail in groups?Help me urgently

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  • Updated 8 years ago
  • Answered
Hi few days back i purchased a yola mail but now a days i am facing some problems.I already created some groups in yola mail when i am trying to creatinfg new group it is showing unable to perform your request please try agan later this problem i am facing since two days.Previously i used google apps there iam able to create as many groups but after purchasing yola mail google apps is not working.So pls solve this problem immediately for our business creation of groups are very important for every two days is their any limit to create groups or is their any limit to add contacts in BCC pls help me in this regard waiting for your reply.
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robotix technologies

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Posted 8 years ago

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Kershnee

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Hello Robotix,

Apologies for the delayed response. I have forwarded your question to a member on our team who will be better suited to answer you.
Thank you for your patience.
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Marije, Official Rep

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Hi Robotix,

I've logged into my Yola Mail account and have been able to create two groups in my Addresses:


It did hang for a little while, but the address groups have been created.

Could you try again and let us know if it still fails? If possible, could you log out of your mail account and log in again as that may clear things.

If the problem persists, could you post the following information:
- your domain name
- how many groups you have already created
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robotix technologies

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Hi i already created more than 20 groups and my domain is robotixindia.com thank you pls solve the problem immediately
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Nazlie

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Hi Robotix

Thank you for giving us the information. We have emailed our mail service provider for help with your problem.

We will get back to you with a response as soon as we can.

We appreciate your patience while we find the solution.
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Marije, Official Rep

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Hi Robotix,

Apologies for the delay in getting back to you. Yola Mail has a limit of 500 entries in the address book. An entry is either an address or a group. The reason why you can't add any more is because you've reached the limit.

Are you sending group email newsletters to mailing lists from your Yola Mail account? Yola Mail is intended for personal email use and if you are sending large volumes of group emails to mailing lists, we recommend that you use a mailing service like Mail Chimp (http://www.mailchimp.com) or Constant Contact (http://www.constantcontact.com/). If you're interested, Constant Contact offer a free 60-day trial if you sign up via Yola: http://yola.constantcontact.com/index...

Please let us know if you have any other questions.