Hi, I upgraded to YOLA bronze two days ago. I have clicked PUBLISH on my site, and nothing happens. What has gone wrong? URGENT HELP

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  • Updated 5 years ago
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This is urgent as I am losing clients.
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Dawn

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  • frustrated

Posted 5 years ago

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Laura Thomas, Social Media Coordinator

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Hi Dawn,

I see you do not own a domain from Yola. Are you pointing an external domain? If so, can you share it here? I'd like to see if it is pointed to Yola successfully (you need 2 A records pointed to 184.72.229.176). If it is, I'd be happy to test publishing to your domain for you with your permission.
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Dawn

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Hello,
When I created my website originally with Yola I chose www.paws-in-france.com and I presume this is my domain name. It seemed to work for a year or so.

I've no idea what pointing is. Last time I just clicked on publish. Has the system changed?
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Gop

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Hello Dawn,

There doesn't appear to be any domain "paws-in-france.com" registered on the internet. This suggests that your domain has expired

You can see if you can re-purchase this domain through Yola and then publish your site to the domain.
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Stefan, Official Rep

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Hello Dawn

I can confirm what Gop said. The domain you posted is still/again available. Please try to purchase it from your Yola account, and let me know if you encounter any problems. To register it, log into your Yola account, and on your My Yola page you will find a link to register a domain below the welcome message.