If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
According to our system, your Silver hosting package is currently not running because it wasn't renewed on expiry in 2012. Can you please log into your Yola account, go to "Account" and renew your hosting package? If that doesn't work or you have more questions, please contact us via e-mail using our Contact Support Form as we cannot process account-related requests on our public Support Forum. We will be happy to assist you further via e-mail.Thanks.